Shipping policy

Shipping Policy for Pure Home Vibes

At Pure Home Vibes, we aim to provide you with exceptional products and a seamless shipping experience. Please review our shipping policy below to understand our procedures and guidelines.

Processing Times

Orders are typically processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive a notification once your order has been shipped.

Shipping Rates and Delivery Times

Standard Shipping: Delivery typically takes 5-7 business days after processing.
Expedited Shipping: Available for an additional fee, delivery takes 2-3 business days.
Shipping rates are calculated at checkout based on your location and selected shipping method.

Shipping Locations

We currently ship to all states within the United States.
International shipping is not available at this time.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package’s journey.

Delays and Issues

Delays may occur due to factors outside of our control, such as severe weather or carrier issues. We appreciate your patience and understanding in such situations.
If your order has not arrived within the estimated delivery time, please contact us for assistance.

Shipping Address Changes

If you need to change your shipping address, please contact us at purehomevibes@gmail.com within 24 hours of placing your order.

Damaged or Lost Packages

Should your package sustain damage during transit, promptly reach out to us and provide us with photos to help you resolve the issue.
For lost packages, contact us, and we will work with the carrier to locate your shipment or provide a resolution.

Contact Information

For any questions or concerns about your order or our shipping policy, please reach out to us:

Pure Home Vibes
8611 S 20th St
Phoenix, AZ 85042
Email: purehomevibes@gmail.com

We’re here to help and ensure your shopping experience with Pure Home Vibes is excellent!